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Our Customer AinaCom
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AinaCom Oy is an ICT service provider and MVNE of data, IT, voice and security services.
Aina Group’s turnover is 100 million euros and it has 450 employees.
AinaCom has been using Good Sign Virtual Operator Management Platform since March 2008 and
is extending its usage to cover more business areas.
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Matti Vihervuori, Head of Service Production and Customer Service:
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”Good Sign’s system is great for our needs and their people make things happen fast.
Good Sign has streamlined our processes and added flexibility that supports our versatile environment.
Our customers have benefited from improved turnaround times. ”
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Kalle Tarpila, Executive Vice president, Head of AinaCom’s Products, Services and Networks:
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“Good Sign helps us in keeping our eye on the customer and providing the right packages
and bundles to the right customer segments. As price war is a constant threat in our highly competitive market,
we’re very interested in the opportunity of simulating pricing scenarios with the system to stay ahead of our competition.”
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AinaCom uses Good Sign Virtual Operator Management System in direct
sales for consumers, enterprises and public organizations.
Ainacom also provides Good Sign Virtual Operator Management System for use for its
resellers and partners covering transfer pricing, end user pricing as well as calculations
for margins and clearing between the companies.
Good Sign provides AinaCom subsciptions provisioning and management, mediation, pricing,
invoicing and CRM-tool for HelpDesks in areas of mobile subsciptions, IP PBX, IP Centrex and traditional fixed telephony.
Ainacom is extending Good Sign VOMP usage to cover more business areas.
Ainacom plans to manage all telephony subsciptions and invoicing with
Good Sign Virtual Operator Management System replacing previous partial systems.
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